Hello Tanstaafl,
Le 02.10.2014 16:05, Tanstaafl a écrit :
On 10/1/2014 11:18 AM, Werner <werner...@gmx.ch> wrote:
On 10/1/2014 17:03, Tanstaafl wrote:
On 10/1/2014 9:25 AM, Werner <werner...@gmx.ch> wrote:
On 10/1/2014 14:47, Tanstaafl wrote:
I didn't file it (it was already filed), but it is:
http://www.libreoffice.org/bugzilla/show_bug.cgi?id=76565
Have you tested the daily build which included the patch committed
on
2014-8-17?
Irrelevant.
???
What you are responsible for 60+ PC's and you are not willing to test
on
a test PC a potential fix to a problem which is serious to you?
I didn't say I wasn't willing, or even hadn't. I said it is irrelevant
to the fact that this massively major regression has caused us to be
unable to update past the 4.1.x series, ie, for the last two MAJOR
version releases.
As I said: I cannot install 'Daily builds' on 60+ PCs.
To the one who suggested that it is on us users to 'prod the devs to
do
the back-porting'... seriously? Really? PLONK
I guess that is your reaction to someone not agreeing with you,
No, it is my reaction to someone who suggests something that is
ludicrous on its face.
That said, maybe you didn't mean it as it sounded, so I'll give you the
benefit of the doubt...
Forgive me if I'm intrusive, but there is something I actually do not
understand in your situation. If you are not comfortable disclosing this
by all means mail me off list: I would like to better understand the
situation because I feel there is some deep misunderstanding on how free
software projects work and of what your business problem is.
You write that you're a one person company and that your customer has 60
seats you are -presumably- administering in some ways. Am I correct
here?
You claim not to have the time to test the build on 60 machines - sure,
I get this, but then test it on two machines. You call the bug in
question a major regression, and forget that the people providing
quality assurance are indeed volunteers. They either catch a regression,
or they don't. If they don't, automated tests can catch it, or won't. If
it were major, I am sure it would have already been patched. Now back to
your situation. You do not have the time to test the build, no time to
do quality assurance, but if I'm correct you are selling something to
your customer that involves LibreOffice, aren't you?
If that is the case, could you please explain what you sell to them?
Surely you must add some value other than "grab the latest stable
release and install it"? By the way, they are your customers. Some
LibreOffice developers do have customers and as a result are paid to
work on LibreOffice. The money does not appear out of thin air. They
sell support and development services. Now, the LibreOffice project has
no customer. It has a community whose users are a part of. As such users
have a rather limited role unless they want to contribute. I know it
offends some people to read that, but that is the way it works in
*every* (surviving) FOSS project.
The point I'm getting at is this one: if you are a professional
distributing LibreOffice, that is great, but you must be something else
than a user on a user list. You must at least have some expertise, and
at the moment, I don't see you being anything else than a user who has a
bug but will not test a patch because of whatever reason I will not
judge. By doing that, you are expressing your (legitimate) choice, which
is to be passive and not do anything to solve the situation. You have
complained that this is a regression and not a bug, but regressions are
not intentional, and they are bugs anyway (a regression is a description
of a particular kind of bug). As a service provider of some kind,
providing some services involving LibreOffice you may want to do
something to help your customers, and yet you won't do anything (testing
the patch, accelerate the delivery of the patch, paying for L3 support
or whatever). I am afraid I don't understand why you're even complaining
:-)
Thanks,
Charles.
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