Mark, Many thanks indeed for your advice, these are all very valid points.
I think I have been entering the password correctly, but I will
double-check for sure.
Does anyone have an idea how the file could be repaired? I am happy to
forward the file if someone has a tool to examine it, or perhaps to recover
it.
Many thanks for your help!
Best,
Adam
On Sun, Feb 28, 2016 at 7:40 PM, <libreoffice-ml.mbou...@spamgourmet.com>
wrote:
> Adam Bujdoso wrote:
>
>> Dear Group,
>>
>> I have a problem for which I am hoping to get some help from you.
>>
>> I am trying to open an encrypted Calc ods file with some quite important
>> data in it, however, when I type in the password after being prompted to
>> do so, I get an error message "The file is corrupt and therefore cannot be
>> opened. LibreOffice can try to repair the file."
>>
>> When I press 'Yes' to repair the file, nothing really happens, the file
>> still doesn't open, and next time I try to open the file, I get the same
>> error message.
>>
>> Could you please help me fix this somehow? As mentioned this file contains
>> some important data.
>>
>
> It may seem like a silly question, but are you absolutely certain you're
> entering the correct password? I'm not sure whether LibreOffice can tell
> the difference between a corrupted file and one which has been decrypted
> with the wrong password.
>
> If you're typing the password, make sure you haven't got caps lock on (and
> if using a laptop keyboard, make sure num lock isn't on either), and that
> you're definitely typing it correctly. Also check that the keyboard is
> configured correctly for any punctuation characters, e.g. Shift+2 is a
> double-quote (") on a UK keyboard but an at-sign (@) on an American
> keyboard; if the keyboard isn't configured correctly, you could think
> you're typing a double-quote, but the software might get an at-sign.
>
> If you're copying the password (e.g. from an email) make sure you're not
> accidentally copying extra spaces at the beginning or end. Some
> applications automatically include spaces around a word. Also check whether
> or not any punctuation around the password is part of the password - e.g.
> if you have an email saying "The password is Password1.", check whether or
> not the full-stop is part of the password. I had that once trying to log
> into a web site with an initial default password - I thought the full-stop
> was the end of the sentence telling me what the password was, but it turned
> out it was part of the password!
>
> Mark.
>
>
>
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