Dear sir/Madam

I am an owner/operator of a small heating and air conditioning business. I only 
have one employee and no secretary. i am a one man shop.
For the past fifteen years plus, I have been using OpenOffice.org in 
conjunction with Billings for preparing my HVAC proposals. Approximately two 
weeks ago both programs stopped working. I found out both programs are no 
longer supported and cannot be updated.
Approximately one week ago I contacted Apple support since my computer is an I 
mac. Apple support recommended I upgrade the operating system from Mojave to 
Ventura and told me this should fix the problem. The operating system was 
upgraded but the issue with both apps was not resolved. I contacted Apple 
support again and they did not offer assistance or options to resolve the issue.
In the meantime,  I have several customers waiting for the proposals for HVAC 
equipment replacement and I am losing those potential customers every day 
because I cannot provide them with the promised job proposals.
Upon searching the internet, I found BillingsPro who created their program very 
similar to my Billings app. I contacted their technical support and they 
offered to migrate my existing Billings customer data to their BillingsPro app 
for a fee of $25.00. They gave me instructions on how to compress my billings 
files. I submitted the compressed files and they were able to migrate my 
exiting customer data from the old Billings to the present Billings Pro.

Upon further searching the internet I found LibreOffice. The information 
contained state LibreOffice was developed very similar to the old OpenOffice 
.org app. Please keep in mind my computer knowledge is very limited. My 
questions to you are:

1     Is LibreOffice compatible with my old OpenOffice.org
2     If it is compatible, I am asking your technical support team to migrate 
my existing OpenOffice.org customer data to Libre Office. I will email the 
compressed zip files and I am willing to pay for       these services.
3     According to the literature I read LibreOffice is free. However om my 
Imac LibreOffice is described as an open Source Office Suite and it costs 
$8.99. I rather pay the $8.99 to make sure is       recognized by Imac
4     Because my computer knowledge is very limited, attempting to migrate my 
old OpenOffice.org customer data to the new LibreOffice will be a disaster and 
will only complicate and delay       resolving this issue and i will continue 
to lose jobs.

Your assistance and prompt response will be greatly appreciated. You are 
welcome to contact me via email or via phone. My business and cell phone 
numbers are listed below,


Enrique W Martinez
D Right Temp Heating & Air
License #970437

831-475-1785 Main
831-246-0252 Cell
enri...@drighttemp.com

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